Feb 18

[WEBINAR ON DEMAND] Triaging Complaints: Managing and Choosing the Best Approach

In this webinar, Worklogic Director, Jason Clark, will discuss how an investigation is one approach to managing a complaint while also exploring how alternative options in some cases can also achieve the same outcome with a longer term benefit.

This webinar covers:

  • how to clarify and assess complaints
  • to determine whether the issue needs to be investigated and what thresholds need to be achieved before an investigation should take place.
  • what alternative dispute resolution process and diagnostic processes exist to address concerns in the workplace
  • what the pros and cons for each approach are.

To get the most from the webinar, participants are encouraged to send questions about this topic so they can be addressed throughout the session. 

WATCH WEBINAR

Worklogic Director, Jason Clark

How to access our Webinars On Demand

To access these webinars on demand, simply click on the watch webinar link above.  You will need to provide your name and email address to watch this recording.  We will also add you to our mailing list (if you aren’t already on it!) so you receive Worklogic news, invitations and insights on how to manage workplace conflict and build a positive culture at work direct to your inbox.

Read More