Apr 04

Conflict Management Coaching in Action

Conflict management coaching involves a coach working one-on-one with someone experiencing conflict with another person. The coach uses a structured model to help the person in conflict (the client) discuss their conflict through a self-reflective process and help the client gain the ability to manage, prevent or resolve a dispute, or their interpersonal conflicts generally. […]

Mar 28

Thorny issues for workplace investigation processes

With apologies to Tolstoy, all investigation processes are alike, but each individual investigation is unhappy in its own particular way! There are frequently similar concerns raised by people entering this field for the first time and we have picked some of them to address today: 1. How long should an investigation take? This is of course […]

Mar 21

How to get the best out of mediation for your organisation and your staff

At its best, mediation can be a very effective and even a transformative process, which assists parties who have been engaged in conflict to resolve the issues that have arisen in their working relationship. With the assistance of a mediator, the participants are empowered to resolve the dispute themselves on their own terms, in a […]

Mar 14

Your Pre-Investigation Checklist

One of the topics that we often discuss at Worklogic is the necessity of ensuring that all workplace investigations are carried out in a procedurally fair manner, and in particular provide natural justice to any person responding to allegations. Looking at the bigger picture, however, it is equally important that before pushing the ‘formal investigation’ […]

Feb 21

6 of the Best Self-Care Tips for Investigators

Interviewing staff who are traumatised, emotionally distressed or highly resistant to your process, takes a toll on the impartial investigator. Analysing evidence and defending your impartial findings can also be draining, and lonely, when subtle or overt pressures are brought to bear on your professionalism, or your conclusions. Effective investigators should exercise self-care to remain […]

Feb 14

Managing Workplace Romances

Workplace romances are once again in the news thanks to Deputy Prime Minister, the Hon Barnaby Joyce, MP. Whatever you think of the reporting on Barnaby Joyce’s relationship and pending parenthood with a former staff member, it is clear that the issue of romantic relationships at work is not going to go away. Last week, […]

Feb 07

3 Tips for Investigating Suspected Fraud

With any investigation into allegations of workplace misconduct, it is imperative that the investigator maintains a neutral and objective approach, and does not make “cut corners” in the investigation process. Following the proper procedurally fair process will not only ensure that your investigation is beyond unfounded criticism, it will also mean that you are being […]

Jan 31

Investigation Interviews – cases on what not to do!

Unless a workplace investigation is to be conducted purely “on the papers”, the investigator will need to undertake interviews in order to gather relevant evidence for later analysis. But interviewing well is easier said than done! It is a skill that certainly is backed by theory and methodology, but is then best further learned, honed […]