Practical insights on resolving workplace complaints and creating a positive culture at work. Please note that the information in these posts is general in nature, and you should always seek specific advice that takes into account each unique situation.
Alarming reports of the ongoing prevalence of sexual harassment in employment continue to emerge over 30 years after sexual harassment in employment was first outlawed in Australia. In August an independent review into workplace culture within the Australian Federal Police “Cultural Change: Gender Diversity and Inclusion in the Australian Federal Police”, conducted by Elizabeth Broderick, […]
When your employees raise concerns of inappropriate treatment, your complaint handling process will swing into action. For the vast majority of cases, employees raise concerns genuinely. But what do you do if you believe that an employee is not raising their concern genuinely? What if you believe that they are acting vexatiously? That is, that […]
I recently returned from the UK, as the tiny fissures in the cloth of British society were blown into yawning chasms by BREXIT. This led me to consider the fine art of consultation and the learning’s for workplaces in relation to surveys, community consultations and customer feedback arising from this unhappy episode. 8 […]
It’s always inspiring to watch the Olympics and to hear the amazing stories behind the athletes. So many of them have faced personal challenges or overcome difficult circumstances to produce incredible performances. Preparation, preparation and more preparation is the mantra. Most of these individuals have spent years practising and perfecting their skills. In an ideal […]
People with ‘high conflict personalities’ exist in many workplaces. In this post, Worklogic Consultant Sarah Somerset shares four key strategies to help you best manage high conflict personalities at work. Do you work with someone who: Aggressively blames others when problems occur? Abuses people and makes unreasonable demands? Lies or exaggerates to get attention? Shows […]
Workplace relationships can be tinder dry after an investigation. What happens next is very important for the parties, the investigator, the witnesses and the whole team or organisation. Post investigation work can be as intensive as investigative work. Worklogic Senior Investigator, Lisa Klug recommends the steps you should take to restore, rebuild and renew teams […]
Denis Denuto, the lovable if hopeless lawyer in the Australian movie ‘The Castle’, used these words to sum up what it was that was so special about the Kerrigan’s home, even if it wasn’t immediately visible to the eye. Similarly, what makes a positive workplace culture can be a hard thing to define, and it’s […]
A recent KPMG report found that fraud cases cost Australian industry more than $300 million in 2015. Alarmingly, the commercial and government sectors suffered frauds in excess of $30 million and $100 million respectively. There are a range of fraud types (theft, misappropriation, forged documents), however, in my experience, the most common is the misuse […]
Consider the following situation: As an HR professional, you have received a complaint of inappropriate workplace behaviour. You have also decided that a formal investigation of the complaint is required. However, you are unsure whether to undertake the investigation ‘in house’ or appoint an external investigator. Many factors will influence your decision as to whether an […]
Recent decisions by the Fair Work Commission have clarified, expanded and challenged our understanding of what is bullying behaviour. Lisa Klug, Worklogic Senior Workplace Investigator, discusses some scenarios and explains whether the behaviour can be described as bullying in the latest Worklogic blog post. Scenario 1: When you are verbally abused at a party “Is […]