Practical insights on resolving workplace complaints and creating a positive culture at work. Please note that the information in these posts is general in nature, and you should always seek specific advice that takes into account each unique situation.
Why a Workplace Review? In an ideal world, you run a workplace (or culture) review when all seems plain sailing. This type of review acts as a preventative and ‘diagnostic’ tool for you: it will identify hidden dangers for the future for you to remedy now, around, for example behaviour risk, potential conflict, reporting or […]
Recent interim orders of the Fair Work Commission (FWC) effectively prevented an employer from taking further steps to finalise its investigation of an employee’s conduct and take disciplinary steps against her, until the FWC had determined the employee’s stop-bullying application. In this blog post, we discuss the background to this case and highlight the potential […]
Tolstoy once said that happy families are all alike but every unhappy family is unhappy in its own way. When things are going well, being part of a functional and effective team is a joy – the sense of shared purpose, the improved outcomes when knowledge is shared and you have worked collaboratively. However, when […]
Last week, Worklogic hosted an information session on ‘Nurturing Resilience’. In the session consultant psychologist Megan Fulford explored ways to build and/or enhance organisational resilience, using psychological principles drawn from the latest research, and her clinical experience of factors associated with resilience. Megan focused on seven foundations of organisational resilience: 1. Strengths Using your strengths […]
Converse (verb), to talk informally with another person or the interchange of thoughts through speech. Sounds easy enough, but many people have not perfected this essential skill – leaving the door open for misunderstanding and mistakes. Celeste Headlee said, during a Tedx talk she gave in 2015 on “10 ways to have a better conversation” that […]
A Code of Conduct is a guide to the expected behaviours at work. It builds on company values and sets expectations about how the values are put into practice. This post explains how to create an effective code of conduct for your organisation. Why have a Code of Conduct? We have already written about the […]
In this post, we explain how to encourage your staff to become an upstander not a bystander when they witness inappropriate behaviour like bullying or sexual harrassment at work. Most organisations expect that staff will assist them in upholding their values and standards of behaviour by reporting transgressions. This is important as the impact of […]
Listening to podcasts is a great way to turn unproductive time (when you are commuting for example) into learning experiences. Podcasts provide a great opportunity to keep up to date with workplace HR developments and listen to some really stimulating and interesting discussions. Here is a selection of my favourite workplace HR podcasts that I think […]
In the recent Worklogic webinar, we discussed the importance of understanding exactly how your employees are feeling and creating a culture that encouraged honest feedback – including complaints! Here are six strategies to encourage employee feedback and complaints that you can implement and discover what your employees are really thinking: 1. Skip-Level Meetings In a skip-level […]
The importance of proactively encouraging employee feedback and complaints. As part of a recent workplace review, we met with a senior executive of a medium-sized organisation. He proudly told us that three of the organisation’s key values were harmony, compliance and respect. “We all sing from the same hymnbook here”, he proudly said, “We understand […]