Practical insights on resolving workplace complaints and creating a positive culture at work. Please note that the information in these posts is general in nature, and you should always seek specific advice that takes into account each unique situation.
My colleagues will attest that one of my regular catch cries around the Worklogic office is “the process will save you”. Whether responding to a workplace complaint by way of mediation, investigation or workplace review, the temptation can be to jump straight in and get the process started. In our experience it’s critical to stop […]
Worklogic is often requested to conduct a preliminary enquiry by clients faced with a workplace complaint or concerns about workplace behaviour that are lacking critical information. A preliminary enquiry occurs before a decision to proceed (or not) to full workplace investigation and can be very helpful in clarifying that decision, ultimately saving time and money […]
Unless you have been living under a rock over the past decade, you will be familiar with home renovation makeover programmes, and their familiar catch-cry: “never squib on your materials!”. The same approach applies (in the slightly less glamorous land of workplace investigations) when it comes to defining and confirming the allegations which you investigate. […]
“World Day for Safety and Health at Work” is an annual international campaign which promotes safe, healthy and decent work. It is held on 28 April each year. In 2019, the focus is on not only reflecting on the last hundred years of achievements in improving the safety and health of workplaces, but also looking […]
It is standard for workplace investigations to be documented in a written investigation report. There are many good reasons for doing so. A well-structured, logical and comprehensively written report will record: What the investigation process was, and in doing so demonstrates that it was a fair and rigorous process; The evidence that the investigator collected […]
Sexual harassment in the workplace remains an ongoing issue. The continuing durability of #MeToo and high-profile sexual harassment claims from women in media, entertainment and politics are a sign that employers still have significant work to do in acknowledging and addressing sexual harassment. In the fourth national workplace sexual harassment survey by the Australian Human Rights Commission, one […]
Sadly, many of us have first-hand experience of toxic behavior in the workplace. In 2016 research by Dr Lindsay McMillan, 50% of respondents said they had experienced serious incidents of conflict or negative conduct at work,14% of workers described their workplace environment as ‘toxic’, while 20% had experienced major problems in communication with a co-worker or boss. […]
When conducting a workplace investigation, there is often pressure on an investigator to move quickly from allegation to findings. Some of these factors are entirely appropriate: a well-run, timely investigation without unexplained delays is key to minimising any potential harmful impacts on the participants in the investigation and the organisation as a whole. Sometimes though, […]
We’ve all been there. Stuck in tedious, mandatory staff training sessions on appropriate workplace behaviour or organisational values, where everyone (including the trainer) is just going through the motions in order to tick off policy compliance. If you are the well-intentioned organiser of this type of training and have had your program roundly disparaged across […]
This coming Friday is 2019 National Day of Action against Bullying and Violence (NDA). This year’s theme is Bullying. No Way! Take action every day. The program encourages schools and students to explore how they can take steps to minimise the impact of bullying on the school community. Whilst the primary focus of the National […]