Practical insights on resolving workplace complaints and creating a positive culture at work. Please note that the information in these posts is general in nature, and you should always seek specific advice that takes into account each unique situation.
A couple of pieces of recent research caught our attention here at Worklogic: HRM reported on some recently published research which found that most people would do just about anything (including leave their job) rather than have difficult conversations at work. A majority of the 500 USA based research participants reported having avoided an issue […]
Even the least intrusive investigation can cause participants to feel uncertain and to wonder what will happen next. Workplace relationships are likely to be frayed after an investigation. The steps you take next is important for the parties, the witnesses and the entire team and organisation. What steps should be taken to repair and restore […]
Most corporations strive hard to grow and deliver profits to shareholders by providing compelling products and services to customers. Each year, a comprehensive plan is put in place to deliver on business objectives, responsibilities and accountabilities allocated, project teams created, milestones set and budgets determined. Staff are recruited and measured according to their ability to […]
Who hates email? Who doesn’t hate email? A lot of us view it as source of endless frustration – as an interruption to ‘real’ work. For many, it signifies stress and unfeasible workloads. In fact, email has been the primary platform for business communication since the 1970s and until another universally adopted system for business […]
Although everyone at Worklogic approaches the workplace investigation process mindful of the well-being of participants, the process itself can contribute to the stress all parties feel. Both making a workplace complaint and facing allegations of misconduct can be confronting. And with employer-led complaints, employees who have raised concerns are sometimes reluctant participants. Before an investigation ever […]
Thinking about the emotional state of employees is not just ‘nice to have’, if you are seeking a productive, engaged and loyal workforce. Research proves that employee happiness is correlated with better goal achievement, performance and productivity. Inspired employees are twice as productive as satisfied employees, and three times more productive than dissatisfied employees (see […]
In this post, we explore how workplace coaching can support newly-appointed leaders to succeed in their role and help prevent conflict and performance issues down the track, using a workplace scenario that will be familiar to many of us! Workplace scenario: Meet Azami, the new sales manager Azami is a newly appointed leader at an industry […]
When you hear the term ‘mindfulness’ do you immediately think ‘superfood’? I only ask because there is an unfortunate parallel between business fads and food fads. Each has a tendency to allow massive spin to hurtle the latest management-concept / foodstuff into any receptive zeitgeist where it promises to change and improve lives in ways […]
Unless you are particularly blessed (or you’ve worked at Worklogic for your whole working career), we all have to endure difficult colleagues at some stage or another over our working lives. Whatever shape they take (be the serial (but lazy) complainer, the sociopath, the backstabber or the bully) toxic colleagues can, at best, make the […]
When we imagine resilience, various images come to mind. You might think of a mountain climber surviving despite freakish weather and equipment failure, or a person who has experienced significant disadvantage from a young age and who perseveres against the odds. Perhaps you imagine an army drill sergeant shouting insults at recruits to toughen them […]