Practical insights on resolving workplace complaints and creating a positive culture at work. Please note that the information in these posts is general in nature, and you should always seek specific advice that takes into account each unique situation.
The ability to conduct effective investigation interviews is at the core of a good workplace investigation. It is also an area where there’s a lot of myth and misconception. Some investigators take the interview technique they see on shows like The Wire as a model for their own investigations. The reality of a good investigation […]
Organisations and Investigators have a number of decision points when investigating employee conflict or complaint. By making sure that they are aware of these decision points, and ensuring that timely, well informed decisions are made, the organisation has the best chance of ensuring that the conflict is managed smoothly, efficiently and in the best interests […]
In this webinar Worklogic Director’s Jodie Fox, Jason Clark and Rose Bryant-Smith draw on their decades of experience as investigators, workplace relations advisors, and fixers of teams to share tips and tricks they have learned, de-identified ‘war stories’, and answer those tricky questions you’ve always wondered about. WATCH WEBINAR How to access our Webinars On […]
Most people understand that an investigation into a workplace complaint requires careful planning and execution. As well, it is generally understood that this means conducting the process in a manner that is fair and reasonable – but what does that really mean in practice? Here is the “Baker’s dozen” golden rules of investigation 1. Have […]
Not so long ago, before lockdown, we took many things for granted, in our workplace and in our personal lives. For most of us worker-bees, it was axiomatic that we had “the workplace”, that shared physical space where we shared the daily tasks, encounters, frustrations, joys, rituals, meetings and celebrations of our respective workplaces. And […]
Raised Expectations In the final report of the banking Royal Commission in 2019, Commissioner Hayne described workplace culture as a “root cause” of misconduct in the financial services industry. A prompt regulatory change after the release of the Hayne report was the introduction of additional requirements on ASX-listed companies in the area of ethics and […]
In response to COVID-19, there has been an unprecendented workplace shift as offices close and people work remotely from home. Of course, working remotely presents a whole new set of people risks for organisations to manage. In this webinar Grevis Beard explored various ways to manage scattered teams, remote workers, and the present but invisible […]
This year is tough. It is incredible to think that only four months ago Australia was still coming to terms with the devastation of the bushfires. As Australia’s bushfire season officially closed on 31 March 2020, we were already experiencing the spread of COVID-19 around Australia with virus related deaths already reaching three quarters of […]
In these current times of uncertainty, daily virus updates and general shut-down, I found The Queen’s recent message both inspiring and positive. I hope you did too. But if I might take the liberty (like the late Lord Altrincham) of providing one small piece of constructive advice to our monarch, it would be for Her […]
Since the social distancing restrictions have begun, each day feels like about a week. The speed of changes happening across the economy and broader society mean that day to day life has slowed to a snail’s pace in comparison. I was doing a Wine Zoom with a friend the other night (I quite like the […]