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Nov 04

[WEBINAR ON DEMAND] Ask us Anything About Mediations and Coaching

In this Worklogic webinar on-demand, Jodie Fox, Angela Seach, Louisa Dickinson and Melanie Roberts draw on their decades of experience to discuss anything you want to know about Mediation and Coaching. Topics include: when should I consider mediation to address complaints of inappropriate behaviour? what are the different types of coaching and when should they […]

Oct 14

Mediate or Investigate? It’s all about assessing risk

The decision to either mediate or investigate is a choice that human resources professionals face regularly, and it is usually a matter of choosing from several pretty unpalatable options. At Worklogic, we often provide assistance to our clients in determining the best course of action for resolving conflict and complaints. What we know for certain […]

May 13

The Golden Rules of Investigation

Most people understand that an investigation into a workplace complaint requires careful planning and execution. As well, it is generally understood that this means conducting the process in a manner that is fair and reasonable – but what does that really mean in practice? Here is the “Baker’s dozen” golden rules of investigation 1. Have […]

May 15

Planning a workplace investigation

My colleagues will attest that one of my regular catch cries around the Worklogic office is “the process will save you”. Whether responding to a workplace complaint by way of mediation, investigation or workplace review, the temptation can be to jump straight in and get the process started. In our experience it’s critical to stop […]

May 08

3 strategies for conducting preliminary enquiries into workplace complaints or concerns 

Worklogic is often requested to conduct a preliminary enquiry by clients faced with a workplace complaint or concerns about workplace behaviour that are lacking critical information. A preliminary enquiry occurs before a decision to proceed (or not) to full workplace investigation and can be very helpful in clarifying that decision, ultimately saving time and money […]

Dec 19

Food for Thought from 2018

A tongue-in-cheek look at the menu that 2018 has served up to us!               The gravy train The banks and insurance companies get the 2018 Gravy Boat Award. Billing dead customers, selling worthless policies and taking large commissions and bonuses for their efforts. What should we learn? Financial incentive schemes […]

Aug 01

Why you can’t afford to ignore bad behaviour in the workplace

Bad behaviour and conflict are common in Australian workplaces. In a major 2016 survey, 14% of Australian workers described their workplace environment as ‘toxic’, 20% had experienced major problems in communication with a co-worker or boss, and 50% reported that they have experienced one or more serious incidents of conflict or other negative conduct at […]

Jul 25

Evolving approaches to managing workplace conflict

Eleven years on from 2007, when we first started Worklogic, it is interesting to reflect on what the evolving approaches to managing workplace conflict and complaints. 1. Workplace Investigation remains the key tool for serious allegations A solidly conducted workplace investigation has been, is, and always will be a fundamentally important response when allegations of […]

Jul 24

[WEBINAR ON DEMAND] How to manage workplace conflict?

In this free Worklogic on-demand webinar, Worklogic Director, Jodie Fox, discusses strategies to effectively manage workplace conflict. Watch webinar There are numerous tools you can employ to help manage workplace conflict, but what is the best tool for each situation?  In this webinar, Jodie Fox discusses the difference between mediations, facilitated discussions and workshops and […]

Jul 18

Managing Workplace Conflict

Disagreements in the workplace are natural and can be healthy for business. Too much conflict or conflict that is not managed well, however, can devolve into destructive behaviours that can lead to loss of productivity, high turnover and workplace complaints. The causes and management of workplace conflict could fill a whole book. At Worklogic we […]

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