At first glance, you may wonder how setting up KPIs to hold staff accountable for their work might in any way be problematic. After all, isn’t that considered the absolutely normal, bog standard approach. The issue, however, is not about KPIs, per se. KPIs certainly can, if used in the context of a consultative and balanced conversation between […]
Conflict Management Systems Design (CMSD) is gaining attention amongst human resources, risk and legal professionals. Originating in the USA (like much conflict resolution expertise), it is a way that organisations can proactively review the way conflict arises and improve how it is handled in the workplace. Consider this analogy. Rather than simply recommend paracetamol for a persistent headache, […]
How do you feel when holidays are over and it’s time to return to work? A) Are you refreshed, reinvigorated and bursting with enthusiasm as you clock on in the new year? B) Do you so love holidays that the thought of returning to work fills you with fear and loathing? Or; C) Do you […]
A tongue-in-cheek look at the menu that 2018 has served up to us! The gravy train The banks and insurance companies get the 2018 Gravy Boat Award. Billing dead customers, selling worthless policies and taking large commissions and bonuses for their efforts. What should we learn? Financial incentive schemes […]
Nepotism is about the use of power or influence to secure unfair workplace advantage in the workplace for members of one’s own family or close friends. This is what it can look like in a workplace: Employees are married to each other, or to a colleague’s sibling, child or parent. A senior staff member’s child […]
December is upon us again. It’s the time of year when employees can feel mixed emotions and significant pressures. On the one hand, there is the prospect of a well-earned long break, possibly involving white beaches, reading and ‘kicking back’. On the other hand, the impending holiday season is often accompanied by pressures to meet […]
Australian finance and business commentator Alan Kohler has a terrific business podcast featuring short, sharp interviews with business leaders. Next time you are flying Qantas, you can also pick up episodes on their inflight Qantas Radio. He recently interviewed Worklogic’s founding directors, Grevis Beard and Rose Bryant-Smith. The interview is informative and entertaining – well worth […]
Employers are embracing instant messaging platforms as a tool towards cultivating an engaging workplace culture which values collaboration and open communication. When used correctly, instant messaging platforms in the workplace can be a very effective communication tool for employees. Today, staff at many organisations – particularly those with multiple or international sites – often utilise […]
In Part One of this blog post, we considered the experiences that commonly build feelings of pride, fulfilment and satisfaction at work, reflected on the impact of technology on communication and connection and discussed the importance of happiness and engagement to building and sustaining a productive, engaged and loyal workforce. So, how do we achieve this? The Five […]
In our recent webinar, Increasing Happiness and Engagement at Work*, we asked the questions: When have you felt the most proud, fulfilled and satisfied at work? What factors contributed to those feelings? The webinar attendees’ responses included: Achieving as a team, all working as one. So proud. Little things. I was able to help a colleague who was […]