In this webinar, Worklogic Director, Jason Clark, will discuss how an investigation is one approach to managing a complaint while also exploring how alternative options in some cases can also achieve the same outcome with a longer term benefit. This webinar covers: how to clarify and assess complaints to determine whether the issue needs to […]
There is no doubt that 2020 has thrown into stark relief the importance of leadership at every level of society – from team leaders at work to leaders of the country, and shown that being a good leader is as much about an individual’s leadership identity and values as it is about their technical know-how. […]
In this Worklogic webinar on-demand, Jodie Fox, Angela Seach, Louisa Dickinson and Melanie Roberts draw on their decades of experience to discuss anything you want to know about Mediation and Coaching. Topics include: when should I consider mediation to address complaints of inappropriate behaviour? what are the different types of coaching and when should they […]
In this post, we explore how workplace coaching can support newly-appointed leaders to succeed in their role and help prevent conflict and performance issues down the track, using a workplace scenario that will be familiar to many of us! Workplace scenario: Meet Azami, the new sales manager Azami is a newly appointed leader at an industry […]
Conflict coaching is a one-on-one process in which a trained coach helps an individual gain increased confidence and competence to manage their interpersonal disputes. Conflict coaching is not therapy or counselling and the coach does not provide advice. Conflict coaching is a future focused and voluntary process that assists an individual to reach their conflict […]
Current studies suggest that most adults, ideally, should get between 7 and 9 hours of solid sleep per night. The cost of bad sleep has a real impact on the community, so much so that, the federal government recently launched a parliamentary enquiry into sleep health awareness. In today’s post, Grevis Beard shares his insights […]
In this free Worklogic on-demand webinar, Worklogic Director, Rose Bryant-Smith, discusses common situations where power imbalance can go wrong in the workplace and the risks associated with this. Watch webinar She then outlines five practical strategies you can to implement in order to manage power imbalance at work, drive change and prevent re-occurance. How to access […]
Given that the average full-time worker spends more than one third of their waking hours at work, your experiences in the workplace have a big impact on your overall enjoyment of life. Unfortunately, experiencing toxic behaviour in the workplace is quite common. In 2016 research by Dr Lindsay McMillan, 14% of Australian workers described their […]
Eleven years on from 2007, when we first started Worklogic, it is interesting to reflect on what the evolving approaches to managing workplace conflict and complaints. 1. Workplace Investigation remains the key tool for serious allegations A solidly conducted workplace investigation has been, is, and always will be a fundamentally important response when allegations of […]
Conflict management coaching involves a coach working one-on-one with someone experiencing conflict with another person. The coach uses a structured model to help the person in conflict (the client) discuss their conflict through a self-reflective process and help the client gain the ability to manage, prevent or resolve a dispute, or their interpersonal conflicts generally. […]