Feb 18

[WEBINAR ON DEMAND] Triaging Complaints: Managing and Choosing the Best Approach

In this webinar, Worklogic Director, Jason Clark, will discuss how an investigation is one approach to managing a complaint while also exploring how alternative options in some cases can also achieve the same outcome with a longer term benefit. This webinar covers: how to clarify and assess complaints to determine whether the issue needs to […]

Jan 27

The Power of Positivity

From the archive: As we embark on a new year, it’s worth revisiting the advantages of a positive workplace. Tanya Hunter discusses how, in a modern workplaces, positivity can have a distinct affect on overall staff well-being as well as productivity. What difference does positivity make in the workplace? Research demonstrates that it makes a […]

Jan 13

Hopes for 2021

Building a Resilient Team For many organisations 2020 was a bit of a nightmare.  The unpredictable nature of the pandemic lead to businesses shutting down, staff experiencing isolation, (some for the first time) and the subsequent lockdowns that challenged us all in different ways. This upheaval meant that many managers and HR professionals were working […]

Dec 01

[WEBINAR ON DEMAND] Supporting leadership development through practical coaching

There is no doubt that 2020 has thrown into stark relief the importance of leadership at every level of society – from team leaders at work to leaders of the country, and shown that being a good leader is as much about an individual’s leadership identity and values as it is about their technical know-how. […]

Nov 11

“Curiouser and curiouser!” – What has 2020 taught us about leadership at work?

2020 can be called a lot of things, none of them very positive! The surreal journey of Alice’s Adventures in Wonderland by Lewis Carroll (1865) comes to mind, as we reflect on the year that will soon come to a close. The book provides a charming lens through which to consider the challenges and U-turns, […]

Jul 17

[WEBINAR ON DEMAND] Re-Start, Re-Set, Refresh: What kind of organisation do you want to be post-pandemic?

In 2020, massive disruption hit most industries – and most employees’ working arrangements – due to COVID-19. As workers in some Australian states start to return to the workplace, and others are planning a return in the near future, it’s a good time to contemplate: What have the impacts of COVID taught us about how […]

Jul 15

What kind of organisation do you want to be? Resetting expectations post-pandemic (Part 2)

Continuing on from last week’s blog post, Rose Bryant-Smith outlines the next 3 questions that can help to position your workplace to make the most of the disruption caused by COVID-19. 3. Should all employees’ changed expectations be accommodated? When can employers say ‘no’? Twitter has said that some employees would be working from home […]

Jul 08

What kind of organisation do you want to be? Resetting expectations post-pandemic. (Part 1)

Australia has undertaken a massive social experiment in flexible ways of working. As the new financial year begins, the immediate practicalities of getting staff to work from home effectively have mostly been addressed, boosted by the re-opening of schools. Slowly, social distancing restrictions are lifting in some Australian states, with many offices and places of […]

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