Managing High Conflict Personalities in the Workforce

What is a ‘high conflict personality’? How can I better understand their motives, manage the consequences of their behaviours and treat them fairly?

This training course provides skills and strategies for dealing with high conflict behaviours, with a focus on performance management and bullying complaints.

Topics covered:

  • Recognising High Conflict Personalities
  • The impact of high conflict behaviours in the workplace
  • Understanding your own response
  • Strategies for dealing with high conflict behaviours –performance management and bullying

Suitability:

This course has been designed for:

  • Risk, compliance and HR managers
  • In-house counsel
  • Contact officers

Duration:

1 ½ hours

Cost:

Course held in-house at your organisation, delivered for up to 20 people – $1,600 +GST

Book Your In-House Training Course

To book this in-house training course or discuss your training needs, please simply contact us now!