Practical insights on resolving workplace complaints and creating a positive culture at work. Please note that the information in these posts is general in nature, and you should always seek specific advice that takes into account each unique situation.
The United Nations has designated 15 June as World Elder Abuse Awareness Day (WEAAD). The objective of WEAAD is to raise awareness and to focus global attention on the problem of physical, emotional, and financial abuse of elders and how best to reduce incidents of abuse of elders, increase reporting of such abuse, and to […]
The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry has raised many questions for organisations across Australia about preventing unethical conduct: What prevents people speaking up when they become aware of misconduct? What protections does my organisation have in place to prevent a culture of normalised misconduct developing? Are people in […]
Employers are embracing instant messaging platforms as a tool towards cultivating an engaging workplace culture which values collaboration and open communication. When used correctly, instant messaging platforms in the workplace can be a very effective communication tool for employees. Today, staff at many organisations – particularly those with multiple or international sites – often utilise […]
In Part One of this blog post, we considered the experiences that commonly build feelings of pride, fulfilment and satisfaction at work, reflected on the impact of technology on communication and connection and discussed the importance of happiness and engagement to building and sustaining a productive, engaged and loyal workforce. So, how do we achieve this? The Five […]
In our recent webinar, Increasing Happiness and Engagement at Work*, we asked the questions: When have you felt the most proud, fulfilled and satisfied at work? What factors contributed to those feelings? The webinar attendees’ responses included: Achieving as a team, all working as one. So proud. Little things. I was able to help a colleague who was […]
The recent anti-bullying order in the Fair Work Commission matter of Watts v Ramsay Health Care serves as a timely reminder of importance of ensuring that as managers and Human Resource professionals, you understand the requirements and purpose of your Bullying and Harassment policies. Specifically, it highlights that poor management decisions, in this case, the […]
Over the last few months, I have had the opportunity to speak to various HR membership groups about workplace investigations, and, in particular, how to maintain procedural fairness. One of the questions I am frequently asked is: “In what order should I interview the participants, and why?” Procedural Fairness Recap At Worklogic, we take into […]
“World Day for Safety and Health at Work” is an annual international campaign which promotes safe, healthy and decent work. It is held on 28 April each year. In 2018, the focus is on highlighting the critical importance of addressing the challenges that exist for improving the safety and health for young workers aged between […]
Being interviewed as part of a workplace investigation can be a stressful, emotional and intimidating experience for all parties – the complainant, the respondent and witnesses. Being able to bring along a support to attend the interview with them can be comforting for participants. But is also important to establish some clear ground rules, to […]
In recent years, there has developed an increasing awareness of the potential negative impacts of a workplace investigation on participants. Historically, the focus has been on the impact of the investigation on the complainant. This is because the written complaint will often refer to the impact of the respondent’s alleged behaviour, and put the investigator […]