Practical insights on resolving workplace complaints and creating a positive culture at work. Please note that the information in these posts is general in nature, and you should always seek specific advice that takes into account each unique situation.
In May this year, it was reported that “nearly half (46%) of all working Australians working from home in late April and early May”. If you are a HR manager, it might be tempting to wish that with such a large proportion of staff working remotely, instances of bullying might slow during these strange times. […]
A recent case in the Fair Work Commission, Ms Anne Pilbrow [2020] FWC 2458 (26 May 2020), has revisited the scenario where there is a need to identify what is reasonable management action (even if imperfectly carried out) and what is bullying, as defined in the Fair Work Act 2009. The case also demonstrates that […]
A well-drafted statement of allegations is critical in a workplace investigation. Firstly, it clearly defines the scope (and limit) of the investigation, as the investigator will make findings about only those alleged events which have been set out in writing. More importantly, it is essential in providing natural justice to the person responding to the […]
The ability to conduct effective investigation interviews is at the core of a good workplace investigation. It is also an area where there’s a lot of myth and misconception. Some investigators take the interview technique they see on shows like The Wire as a model for their own investigations. The reality of a good investigation […]
Organisations and Investigators have a number of decision points when investigating employee conflict or complaint. By making sure that they are aware of these decision points, and ensuring that timely, well informed decisions are made, the organisation has the best chance of ensuring that the conflict is managed smoothly, efficiently and in the best interests […]
In this webinar Worklogic Director’s Jodie Fox, Jason Clark and Rose Bryant-Smith draw on their decades of experience as investigators, workplace relations advisors, and fixers of teams to share tips and tricks they have learned, de-identified ‘war stories’, and answer those tricky questions you’ve always wondered about. WATCH WEBINAR How to access our Webinars On […]
Most people understand that an investigation into a workplace complaint requires careful planning and execution. As well, it is generally understood that this means conducting the process in a manner that is fair and reasonable – but what does that really mean in practice? Here is the “Baker’s dozen” golden rules of investigation 1. Have […]
Not so long ago, before lockdown, we took many things for granted, in our workplace and in our personal lives. For most of us worker-bees, it was axiomatic that we had “the workplace”, that shared physical space where we shared the daily tasks, encounters, frustrations, joys, rituals, meetings and celebrations of our respective workplaces. And […]
Raised Expectations In the final report of the banking Royal Commission in 2019, Commissioner Hayne described workplace culture as a “root cause” of misconduct in the financial services industry. A prompt regulatory change after the release of the Hayne report was the introduction of additional requirements on ASX-listed companies in the area of ethics and […]
In response to COVID-19, there has been an unprecendented workplace shift as offices close and people work remotely from home. Of course, working remotely presents a whole new set of people risks for organisations to manage. In this webinar Grevis Beard explored various ways to manage scattered teams, remote workers, and the present but invisible […]