Practical insights on resolving workplace complaints and creating a positive culture at work. Please note that the information in these posts is general in nature, and you should always seek specific advice that takes into account each unique situation.
It can be tricky working out what and when to tell a potential respondent about a complaint or allegations of inappropriate behaviour made against them, before a workplace investigation has commenced. First and foremost – health and safety! In considering how best to tackle any complaint, ensuring the health and safety of your employees is […]
As 2019 begins and we think of our hopes for Australian workplaces, top of our minds is accountability for delivering results according to our values and behavioural standards. 2019 – The Year of Accountability? In the news, there are calls for accountability of the builders of a cracking high rise building in Sydney. Member of […]
A tongue-in-cheek look at the menu that 2018 has served up to us! The gravy train The banks and insurance companies get the 2018 Gravy Boat Award. Billing dead customers, selling worthless policies and taking large commissions and bonuses for their efforts. What should we learn? Financial incentive schemes […]
In this week’s blog, we discuss the recent lessons to be learnt from the following successful unfair dismissal application to the Fair Work Commission: Kefeng Deng v Westpac Banking Corporation (U2018/5696). The decision was delivered on 30 November 2018, by Commissioner Riordan. The case: Deng v Westpac The context for the application to the Fair […]
Nepotism is about the use of power or influence to secure unfair workplace advantage in the workplace for members of one’s own family or close friends. This is what it can look like in a workplace: Employees are married to each other, or to a colleague’s sibling, child or parent. A senior staff member’s child […]
December is upon us again. It’s the time of year when employees can feel mixed emotions and significant pressures. On the one hand, there is the prospect of a well-earned long break, possibly involving white beaches, reading and ‘kicking back’. On the other hand, the impending holiday season is often accompanied by pressures to meet […]
Having a light-hearted chat with your colleagues can be one of the best parts of going to work. A positive workplace culture encourages colleagues to interact in a friendly way as this helps with communication and building relationships at work, as well as making work enjoyable for everyone. Why gossip? Gossip, defined as negative speculation around […]
In the investigations of misconduct that we conduct at Worklogic, we often see power being misused in the workplace. People in powerful positions – thanks to their position in the hierarchy, links with the union or the founders, their ‘talent’ as rainmakers or apparently irreplaceable skills -sometimes let the power go to their heads . They […]
It’s International Day For Tolerance on 16th November. Who knew that? It’s not one of the well-known global events like Earth Day, International Women’s Day or World AIDS Day. It may not be one of the United Nations’ most notable celebrations, but the concept of ‘tolerance’ has a special resonance in these times. It’s worth […]
Often in workplace investigations and culture reviews, we are asked by an employee “Can I tell you something off the record?”. If you hear this phrase, handle it very carefully. Most managers have been in a situation like this one: An employee comes into your office and closes the door. He says Fatima uses inappropriate […]