Practical insights on resolving workplace complaints and creating a positive culture at work. Please note that the information in these posts is general in nature, and you should always seek specific advice that takes into account each unique situation.
Often in workplace investigations and culture reviews, we are asked by an employee “Can I tell you something off the record?”. If you hear this phrase, handle it very carefully. Most managers have been in a situation like this one: An employee comes into your office and closes the door. He says Fatima uses inappropriate […]
When an organisation wishes to conduct a procedurally fair investigation to support informed decision-making, it must decide who should conduct the investigation, with the question being should it be internal (this can be HR staff or managers) or external consultants? When making the decision to outsource an investigation (or not to), there are a number […]
Like many of us, I believe myself to be fair and largely free of prejudice. I live and work in a diverse city, with people of various cultural backgrounds, and I enjoy experiences that expose me to new things. I consider myself to be largely impartial as I evaluate people and situations. But, as it […]
Like many people, I currently open the newspaper with a sense of dread, wondering what new bad things will have happened overnght. Last week, there were media reports that the Former Chair of the ABC Board often referred to women at work as ‘chicks’ or ‘babes’. This week, we have Alan Jones’ shockingly disrespectful and threatening […]
Australian finance and business commentator Alan Kohler has a terrific business podcast featuring short, sharp interviews with business leaders. Next time you are flying Qantas, you can also pick up episodes on their inflight Qantas Radio. He recently interviewed Worklogic’s founding directors, Grevis Beard and Rose Bryant-Smith. The interview is informative and entertaining – well worth […]
Like many people, I welcomed Uber with open arms as an alternative to taxis. I love opening an app on my phone and having delicious restaurant food delivered to my door, like magic, 20 minutes later, or the possibility that I might find someone online who can come and put up those bookshelves that I […]
Last week, at the annual conference of the Australasian Association of Workplace Investigators, there were some interesting and robust discussions in relation to the ethics that should be adhered to by independent investigators when they are investigating a complaint in the workplace. The role of an independent investigator There was a firm view that the […]
Given that the average full-time worker spends more than one third of their waking hours at work, your experiences in the workplace have a big impact on your overall enjoyment of life. Unfortunately, experiencing toxic behaviour in the workplace is quite common. In 2016 research by Dr Lindsay McMillan, 14% of Australian workers described their […]
It’s not what you said, it’s how you said it – the importance of delivering feedback in a reasonable manner My mother always told me not to put something in writing that I wouldn’t mind someone else picking up and reading. It’s similar to the “front page of the newspaper test” – that is, would […]
So we thought we’d start this week’s blog post with a quick and topical quiz for you! Thinking about the Liberal Party’s behaviour last week in Canberra, were you: (a) horrified (b) shocked (c) apathetic (d) none of the above. Regardless of your response, you may in any event have found yourself quoting the political […]