Practical insights on resolving workplace complaints and creating a positive culture at work. Please note that the information in these posts is general in nature, and you should always seek specific advice that takes into account each unique situation.
If ever there were a time when we needed inspirational leadership in the workplace (and the world, fingers crossed!), then that time is now! In these Covidian times of global upheaval and uncertainty, and with all the disruption across 2020, the crucial question is “who is flying the plane?”. There are all sorts of theories […]
Regular readers (and investigators) will know that, in a workplace investigation, findings of fact are made on the available evidence and on the balance of probabilities (‘more probable than not’). In doing so, the ideal scenario in making findings is to have ‘direct’ (eye witness) evidence that is corroborated by other evidence. Still more ideal […]
Undoubtedly one of the most frequent questions I am asked when I tell people what I do for a living, is “How do you work out who to believe?” As investigators we are asked to make findings of fact on the balance of probabilities. In considering all of the available evidence and arriving at those […]
The decision to either mediate or investigate is a choice that human resources professionals face regularly, and it is usually a matter of choosing from several pretty unpalatable options. At Worklogic, we often provide assistance to our clients in determining the best course of action for resolving conflict and complaints. What we know for certain […]
Being interviewed as part of a workplace investigation can be stressful and intimidating for everyone involved – complainant, respondent, and witnesses. Being able to have someone to support them during the interview process can provide comfort to participants. Best practice, and many workplace policies, provide for a support person to see that employee wellbeing is […]
With everything around us going online, it comes as no surprise that workplace behaviours have also made the transition and are now occurring virtually. From our daily team catch-ups to our client engagements, our workday is now defined by us sitting in our spare room waiting for that next video conference or email invite to […]
In this Worklogic webinar on-demand, Jason Clark, Melanie Roberts and Marc Dib draw on their decades of experience conducting workplace investigations into allegations of every kind of workplace misconduct in all types of settings to discuss anything you want to know about conducting a workplace investigation. Topics include: what are the most common mistakes you […]
Depending on whether you are a fan of Voltaire or Spiderman (or, of course, both!), you will no doubt be familiar with that time-honoured phrase: “With great power comes great responsibility”. But responsibility alone is now no longer enough. Every week, it seems, another media headline heralds a regulatory inquiry, legal case or shareholder push […]
“Hard on the problem, soft on the people”. It’s a well-worn leadership mantra, but does it have a place in investigations? As an investigator, one of your primary goals is to ensure that you get the best evidence you can from all participants in your investigation. Being fair and objective does not preclude compassion. What […]
For more than a decade, Worklogic has had the privilege of working with a broad range of organisations and workplaces across both the public and private sectors. As well as fact finding (workplace investigations and review of critical incidents), our work has also focused on prevention and improvement, as we work with clients to improve […]