Practical insights on resolving workplace complaints and creating a positive culture at work. Please note that the information in these posts is general in nature, and you should always seek specific advice that takes into account each unique situation.
The objective of any workplace retreat is to take time out from the daily hurly-burly: an ideal way to refresh, reflect and plan…with colleagues. Sometimes, those last two words “with colleagues” do not seem to be factored into the actual preparation or roll-out of a retreat. I suspect that a fair proportion of readers of […]
When serious allegations are made against an employee, an organisation may decide to appoint an external investigator to conduct a formal workplace investigation. The advantage of this approach is that (when it is done properly) it produces robust findings of fact in relation to the allegations. This then enables the employer to confidently determine the […]
Conflict coaching is a one-on-one process in which a trained coach helps an individual gain increased confidence and competence to manage their interpersonal disputes. Conflict coaching is not therapy or counselling and the coach does not provide advice. Conflict coaching is a future focused and voluntary process that assists an individual to reach their conflict […]
At first glance, you may wonder how setting up KPIs to hold staff accountable for their work might in any way be problematic. After all, isn’t that considered the absolutely normal, bog standard approach. The issue, however, is not about KPIs, per se. KPIs certainly can, if used in the context of a consultative and balanced conversation between […]
The case-law is now increasingly crowded, when it comes to scenarios where there was a less than independent investigation conducted into allegations of workplace misconduct. Investigators, whether internal or external, must act independently throughout the investigation process. Too often, however, they do not. We therefore thought it timely to set out some key ways in […]
At Worklogic, we often turn our minds to the future of work. Recognising, as we all do, that technology is changing everything, at Worklogic we try to learn and imagine how the world of work is likely to be affected. Are workplaces more hostile places than they used to be? So, it is relevant to […]
CEOs and senior managers behaving badly have hit the news again and again over the last two years. In the most recent CEO Success Study produced by PWC, an analysis of CEO turnover in the top 2500 global listed companies, found that 39% of the top executives dismissed left under a cloud of being accused […]
What difference does positivity make in the workplace? Research demonstrates that it makes a significant difference, thank-you very much! ‘Mind-Sets Matter’ research showed that a positive mindset has clear, positive consequences for goal achievement. Employees who know the meaning and positive impact of their work are happier and vastly more productive, as demonstrated in the […]
The World Health Organisation announced recently, that “burn-out” is to now be included in the 11th Revision of the International Classification of Diseases (ICD-11) as an occupational phenomenon. At its heart, it is a syndrome brought on from unsuccessfully managed workplace stress. Whilst not to be mistaken or classified as a medical condition, the ICD-11 […]
Conflict Management Systems Design (CMSD) is gaining attention amongst human resources, risk and legal professionals. Originating in the USA (like much conflict resolution expertise), it is a way that organisations can proactively review the way conflict arises and improve how it is handled in the workplace. Consider this analogy. Rather than simply recommend paracetamol for a persistent headache, […]