Practical insights on resolving workplace complaints and creating a positive culture at work. Please note that the information in these posts is general in nature, and you should always seek specific advice that takes into account each unique situation.
For those of us working in an office environment, or in ‘non-essential’ roles, we are now very experienced at working from home. It presents all kinds of new challenges, as well as opportunities. It can be more convenient – we might get more work done, we can adapt our hours, and there is no travel […]
We have completed our workplace investigation, summarised and assessed all the relevant evidence, made a decision, on the balance of probabilities, whether allegations have been proven or not and provided a comprehensive investigation report. This should solve the workplace conflict and allow everyone to move forward. Unfortunately, this is not always the case. Although the […]
If you are anything like me, you are probably feeling a bit beat down right now. Save for the Tokyo Olympics (or maybe your favourite reality television show), there has not been a whole lot to celebrate so far this year. We always write professionally here at Worklogic but I think you will forgive me, […]
Tolerance of racist and sexist behaviour and comments in the workplace can cause serious damage to individuals, cause conflict between colleagues and impact the broader workplace culture, resulting in workplace complaints, high turnover and loss of productivity. If your organisation has a repeat ‘low-level’ offenders who fail to understand the impact of their behaviour (perhaps […]
During this webinar, Worklogic Director Jason Clark, reflect on his experience managing and investigating allegations of sexual misconduct. Going beyond the process itself, Jason will provide insight into issues which need to be considered once the complainant has been made, during and potentially after. As a snapshot, Jason will discuss: A refresher of the usual […]
Managing complaints about workplace misconduct is never an easy task. The process is usually accompanied by high emotions, personal and professional impacts and risks, and of course, a very real need to prioritise an organisational response. However, it doesn’t have to be an ‘all or nothing’ approach when it comes to decisions about workplace investigations. […]
So, you’ve received a complaint, and it seems complicated, messy and unclear. What do you do? We all understand that complaints must be handled in a timely, confidential and procedurally fair way, but it is not always clear what those concepts mean in practice. If you follow these six steps, you can be confident that […]
The ideal workplace investigation is conducted confidentially. Complainants, respondents and witnesses are asked to not discuss their involvement in the investigation process or anything that is discussed with others at the workplace, with the exception of human resources representatives or a support person. Participants are asked to observe confidentiality so that each person provides their […]
As more and more people are working to a flexible schedule and opting to work from home, opportunities for staff socialising are reduced and a proactive approach from management is required. Marketing coordinator, Jean Lizza discusses why incorporating social events and programs into your employee wellness program is beneficial for staff well-being and productivity. We […]
Do you manage a dysfunctional team or support managers in trying to fix dysfunctional teams in your role? If so this webinar is a must for you. In this webinar, Principal Consultant, Simon Thorne will discuss what causes dysfunction in teams and how to fix it as detailed in the Fix Your Team book, written by […]