Practical insights on resolving workplace complaints and creating a positive culture at work. Please note that the information in these posts is general in nature, and you should always seek specific advice that takes into account each unique situation.
In the recent Worklogic webinar, we discussed the importance of understanding exactly how your employees are feeling and creating a culture that encouraged honest feedback – including complaints! Here are six strategies to encourage employee feedback and complaints that you can implement and discover what your employees are really thinking: 1. Skip-Level Meetings In a skip-level […]
The importance of proactively encouraging employee feedback and complaints. As part of a recent workplace review, we met with a senior executive of a medium-sized organisation. He proudly told us that three of the organisation’s key values were harmony, compliance and respect. “We all sing from the same hymnbook here”, he proudly said, “We understand […]
In recent years, we have seen a number of high profile cases of corruption in the public sector – ranging from the expenses scandals that have plagued political life to misuse of public monies in the education sector. In this post, we discuss how to create a supportive culture for whistleblowing on misconduct and imappropriate behaviour […]
In this post, we discuss common problems with workplace investigations and how to address them. I was recently out with friends and someone I had just met asked me what I did for work. Being a proud Worklogician, I told him that, among other things, I conducted workplace investigations for a range of organisations. While […]
I recently presented Worklogic’s first lunchtime webinar, discussing the cross-over between workplace bullying and sexual harassment, recent cases and the key lessons for managers keen to mitigate against this type of people risk. You can watch this webinar on-demand for free if you missed it! There were five key takeaways from this session: Inappropriate behaviour can […]
In this post, we discuss strategies to manage poor performance at work. There is no doubt that managing an employee’s performance can be one of the most challenging parts of any manager’s role. Often by the time that the organisation’s formal performance management process commences, difficult and unproductive behaviours are already entrenched and the relationship between […]
A recent case in point has been the investigation into the conduct of Tim Worner, CEO of Channel 7 who admitted to having had an affair with a former colleague, Amber Harrison. Harrison was ‘managed out’ of the business in 2014, receiving a $100,000 payout and she was investigated for misuse of corporate credit cards. […]
Remember back in 2014 there were predictions of the floodgates being opened, as victims of bullying rushed to the Fair Work Commission (FWC) to have stop-bullying orders made. When planning for their new anti-bullying jurisdiction, FWC models assumed there would be 3000 claims per year. Many scoffed and said that there would be many more. Instead, the […]
Recent cases have flagged how a workplace investigation can sometimes be damaging to the wellbeing of the participant[1]. Respondents are as much at risk as complainants. They can experience the decision to investigate and the investigation process as a challenge to their authority and position in the organisation or feel attacked personally. Research has also […]
As Australia Day approaches, and we are again given to contemplate who we are as a nation and how we want to be seen, it seems appropriate to also consider how well does your brand reflect diversity and inclusion. Recent impassioned controversy over a bill board featuring smiling Hijab-clad little girls, enthusiastically waving Aussie flags at […]