Learn to have genuine and effective conversations with your employees about their performance and career development. This workshop will help you master the art of the performance conversation: listening, negotiating, giving both positive and negative feedback about performance and planning for the future. Learn how to give honest feedback in a respectful way – and in a way that neither party will dread or regret!
• Managing performance during the employment cycle
• Hallmarks of a good feedback meeting
• 7 Key Ingredients to a Quality Performance Discussion
• Where things go wrong…
• Moving to formal poor performance management
• Trouble-shooting difficult responses