Whether you are an HR professional, manager or compliance officer, you may need to conduct an in-house workplace investigation in the future, or already have conducted one. This practical course gives you the knowledge and skills needed to conduct an effective, fair and legally sound workplace investigation. This course also includes a copy of our recently released 2nd edition of Workplace Investigations (RRP $90).
Part 1 – Understanding the investigation process
• Hallmarks of a good process (procedural fairness)
• When to investigate
• Setting up and scoping the investigation
• From complaint to allegations
• Who can investigate?
• Who can participate?
• Planning and timing
• Communicating with the parties
Part 2 – Gathering and analysing the evidence
• Collecting evidence, selecting witnesses
• Planning interviews
• Interview techniques
• Analysing the evidence
• Making findings of fact and deciding on breach of policy
• Common issues that arise
• Report writing
• Documentation and Record keeping