This course will run over two days. Part 1 | Thursday 18 June | 10.00am - 12.00pm Part 2 | Friday 19th June | 10.00am - 12.00pm
This course will run over two days.
Part 1 | Thursday 18 June | 10.00am – 12.00pm
Part 2 | Friday 19th June | 10.00am – 12.00pm
A large portion of the evidence for a workplace investigation comes from interviewing employees. Being able to properly plan, conduct and record an investigative interview is crucial. During this 4 hour workshop Jason Clark will discuss why the interview is important, provide you with an understanding about why employees sometimes do not remember what they saw or heard, how to plan for and record the interview, practice the right questioning techniques (and learn about the wrong ones) and finally how to deal with disruptive interviewees and support people. Participants will be given an opportunity to practice some of the skills provided throughout the workshop.