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Apr 26

Guess what: Talking is still a skill – why not learn it?

Converse (verb), to talk informally with another person or the interchange of thoughts through speech. Sounds easy enough, but many people have not perfected this essential skill – leaving the door open for misunderstanding and mistakes. Celeste Headlee said, during a Tedx talk she gave in 2015 on “10 ways to have a better conversation” that […]

Apr 12

Become an Upstander not a Bystander

In this post, we explain how to encourage your staff to become an upstander not a bystander when they witness inappropriate behaviour like bullying or sexual harrassment at work. Most organisations expect that staff will assist them in upholding their values and standards of behaviour by reporting transgressions. This is important as the impact of […]

Mar 29

6 strategies to encourage employee feedback – including complaints!

In the recent Worklogic webinar, we discussed the importance of understanding exactly how your employees are feeling and creating a culture that encouraged honest feedback – including complaints! Here are six strategies to encourage employee feedback and complaints that you can implement and discover what your employees are really thinking: 1. Skip-Level Meetings In a skip-level […]

Mar 22

Do you know how your employees really feel?

The importance of proactively encouraging employee feedback and complaints. As part of a recent workplace review, we met with a senior executive of a medium-sized organisation. He proudly told us that three of the organisation’s key values were harmony, compliance and respect. “We all sing from the same hymnbook here”, he proudly said, “We understand […]

Nov 09

Why you need to triage workplace complaints before taking action

HR professionals and managers are always aware of the legal obligations of employers to protect the health, safety and wellbeing of their employees. In this environment, when you become aware of an employee complaint, the inclination is to immediately “take action”. However, a recent decision of the Queensland Industrial Relations Commission highlights why it is […]

Oct 19

Zero tolerance for sexually derogatory comments at work

The US Republican Presidential candidate’s recent comments regarding his attitudes and behaviour towards women are utterly appalling. In response to universal condemnation, Donald Trump has attempted to justify his behaviour by saying, amongst other things, that it was “locker-room talk”. This attempted justification appears to refer to some implicit rule that when men are in […]

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