Apr 12

Become an Upstander not a Bystander

In this post, we explain how to encourage your staff to become an upstander not a bystander when they witness inappropriate behaviour like bullying or sexual harrassment at work. Most organisations expect that staff will assist them in upholding their values and standards of behaviour by reporting transgressions. This is important as the impact of […]

Mar 29

6 strategies to encourage employee feedback – including complaints!

In the recent Worklogic webinar, we discussed the importance of understanding exactly how your employees are feeling and creating a culture that encouraged honest feedback – including complaints! Here are six strategies to encourage employee feedback and complaints that you can implement and discover what your employees are really thinking: 1. Skip-Level Meetings In a skip-level […]

Mar 08

Common problems with workplace investigations

In this post, we discuss common problems with workplace investigations and how to address them. I was recently out with friends and someone I had just met asked me what I did for work. Being a proud Worklogician, I told him that, among other things, I conducted workplace investigations for a range of organisations. While […]

Mar 01

The cross-over between workplace bullying & sexual harassment

I recently presented Worklogic’s first lunchtime webinar, discussing the cross-over between workplace bullying and sexual harassment, recent cases and the key lessons for managers keen to mitigate against this type of people risk. You can watch this webinar on-demand for free if you missed it! There were five key takeaways from this session: Inappropriate behaviour can […]

Feb 01

Six steps for minimising the emotional impact of workplace investigations

Recent cases have flagged how a workplace investigation can sometimes be damaging to the wellbeing of the participant[1]. Respondents are as much at risk as complainants. They can experience the decision to investigate and the investigation process as a challenge to their authority and position in the organisation or feel attacked personally. Research has also […]

Nov 16

Taking disciplinary action after workplace investigations: don’t drop the ball before the finish line!

In this post, we highlight a hidden risk for both investigators of workplace allegations and HR professionals involved in any disciplinary decisions following an investigation, where additional evidence contributes to the decision to terminate employment. In these situations, employers must provide the this additional information – either as separate allegations, or as relevant evidence – […]

Oct 26

4 questions to ask before appointing an external workplace investigator

Workplace investigations can be costly, time-consuming and difficult matters and, if not well managed, can lead to significant management, legal and/or reputational problems for an organisation. There are numerous reasons why it may be advisable to appoint an external investigator rather than to deal with the matter internally, particularly when the matter is complex, sensitive […]

Oct 12

Managing expectations during an external workplace investigation

Investigations by independent, external workplace investigators are increasingly common in Australian workplaces. The need for an external investigation particularly arises in circumstances where a complaint is complex, multi-faceted, sensitive, messy or “political”. For this reason, external investigations can tend to take longer than initially envisaged. The inherent risk associated with the behaviour that instigated the […]

Aug 31

A possibly vexatious complaint? Keep calm and be procedurally fair to all

When your employees raise concerns of inappropriate treatment, your complaint handling process will swing into action. For the vast majority of cases, employees raise concerns genuinely. But what do you do if you believe that an employee is not raising their concern genuinely? What if you believe that they are acting vexatiously? That is, that […]

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