Sadly, many of us have first-hand experience of toxic behavior in the workplace. In 2016 research by Dr Lindsay McMillan, 50% of respondents said they had experienced serious incidents of conflict or negative conduct at work,14% of workers described their workplace environment as ‘toxic’, while 20% had experienced major problems in communication with a co-worker or boss. […]
Employers often struggle with the ‘he said/she said’ form of workplace complaint. The complainant says the allegation happened. The respondent flatly denies it. No one else was in the room at the time. Now what? Our clients are often confused about what to do when a complaint is made about behaviour in the workplace that […]
“To outsource or not to outsource an investigation…” That is often the question HR professionals and senior managers are faced with when needing to conduct an investigation into serious misconduct at work. Factors of time, risk and cost will all influence this decision (see our related blog post “Warning Indicators – When to Conduct an External Investigation” […]
Let’s say you are an HR Business partner who has received a workplace complaint of bullying. After carefully considering your options in response, you have decided that a workplace investigation is the right option. You have also considered whether an external investigator is needed, and decided that it can be done internally. Before you launch in, however, […]
Looking back over the last decade of business and institutional leadership, there is some hope but much to lament. At Worklogic, we’re optimistic realists – we see opportunities for leadership development and values improvement everywhere… Challenges and Disappointments Thinking back to 2007, this was the decade that began with uncontrolled banking misconduct leading to institutional […]
In this post, we explain how to encourage your staff to become an upstander not a bystander when they witness inappropriate behaviour like bullying or sexual harrassment at work. Most organisations expect that staff will assist them in upholding their values and standards of behaviour by reporting transgressions. This is important as the impact of […]
In the recent Worklogic webinar, we discussed the importance of understanding exactly how your employees are feeling and creating a culture that encouraged honest feedback – including complaints! Here are six strategies to encourage employee feedback and complaints that you can implement and discover what your employees are really thinking: 1. Skip-Level Meetings In a skip-level […]
In recent years, we have seen a number of high profile cases of corruption in the public sector – ranging from the expenses scandals that have plagued political life to misuse of public monies in the education sector. In this post, we discuss how to create a supportive culture for whistleblowing on misconduct and imappropriate behaviour […]
In this post, we discuss common problems with workplace investigations and how to address them. I was recently out with friends and someone I had just met asked me what I did for work. Being a proud Worklogician, I told him that, among other things, I conducted workplace investigations for a range of organisations. While […]
In this post, we highlight a hidden risk for both investigators of workplace allegations and HR professionals involved in any disciplinary decisions following an investigation, where additional evidence contributes to the decision to terminate employment. In these situations, employers must provide the this additional information – either as separate allegations, or as relevant evidence – […]