Artemis Fowl said: “Being in command means making tough decisions. Not being in command means shutting up and doing what you’re told.” It is fair to say most of the leaders I worked for in my military career were schooled in the ways of Artemis Fowl II, the fictional child criminal mastermind; and arguably command […]
What we choose to celebrate, and how, sends messages about who we are and what we value as a team. As 2019 draws to a close, make sure that your organisation’s end-of-year celebration is an event everyone can enjoy. Keep it inclusive Half of Australians do not identify as Christian.[1] Dr Sondra Thiederman, author of […]
Most corporations strive hard to grow and deliver profits to shareholders by providing compelling products and services to customers. Each year, a comprehensive plan is put in place to deliver on business objectives, responsibilities and accountabilities allocated, project teams created, milestones set and budgets determined. Staff are recruited and measured according to their ability to […]
Who hates email? Who doesn’t hate email? A lot of us view it as source of endless frustration – as an interruption to ‘real’ work. For many, it signifies stress and unfeasible workloads. In fact, email has been the primary platform for business communication since the 1970s and until another universally adopted system for business […]
Thinking about the emotional state of employees is not just ‘nice to have’, if you are seeking a productive, engaged and loyal workforce. Research proves that employee happiness is correlated with better goal achievement, performance and productivity. Inspired employees are twice as productive as satisfied employees, and three times more productive than dissatisfied employees (see […]
When we imagine resilience, various images come to mind. You might think of a mountain climber surviving despite freakish weather and equipment failure, or a person who has experienced significant disadvantage from a young age and who perseveres against the odds. Perhaps you imagine an army drill sergeant shouting insults at recruits to toughen them […]
It was Tolstoy who wrote, “Happy families are all alike; every unhappy family is unhappy in its own way“. This observation is most adaptable when considering the myriad of workplace realities. Generally speaking, when workplace teams are working well and productively (hurrah!), there is not much differentiation within that cohort. Invariably, such teams will reflect and manifest, a culture of respect, accountability and support. […]
Have you ever called in sick to stay home and binge watch your favourite series?? Have you ever heard a colleague address another colleague inappropriately and not commented? Have you ever “borrowed” supplies from the stationary cupboard and not gotten around to returning them? Have you ever been asked by your organisation to act unethically […]
The objective of any workplace retreat is to take time out from the daily hurly-burly: an ideal way to refresh, reflect and plan…with colleagues. Sometimes, those last two words “with colleagues” do not seem to be factored into the actual preparation or roll-out of a retreat. I suspect that a fair proportion of readers of […]
Conflict coaching is a one-on-one process in which a trained coach helps an individual gain increased confidence and competence to manage their interpersonal disputes. Conflict coaching is not therapy or counselling and the coach does not provide advice. Conflict coaching is a future focused and voluntary process that assists an individual to reach their conflict […]