Oct 09

What can science teach us about happiness at work?

Thinking about the emotional state of employees is not just ‘nice to have’, if you are seeking a productive, engaged and loyal workforce. Research proves that employee happiness is correlated with better goal achievement, performance and productivity. Inspired employees are twice as productive as satisfied employees, and three times more productive than dissatisfied employees (see […]

Sep 11

“Toughen Up Soldier!” – Can resilience be taught?

When we imagine resilience, various images come to mind. You might think of a mountain climber surviving despite freakish weather and equipment failure, or a person who has experienced significant disadvantage from a young age and who perseveres against the odds. Perhaps you imagine an army drill sergeant shouting insults at recruits to toughen them […]

Sep 04

The 12 dysfunctions that pull teams off track

It was Tolstoy who wrote, “Happy families are all alike; every unhappy family is unhappy in its own way“.  This observation is most adaptable when considering the myriad of workplace realities. Generally speaking, when workplace teams are working well and productively (hurrah!), there is not much differentiation within that cohort. Invariably, such teams will reflect and manifest, a culture of respect, accountability and support. […]

Aug 14

All about ethical dilemmas – what they are and how to avoid them

Have you ever called in sick to stay home and binge watch your favourite series?? Have you ever heard a colleague address another colleague inappropriately and not commented? Have you ever “borrowed” supplies from the stationary cupboard and not gotten around to returning them? Have you ever been asked by your organisation to act unethically […]

Jul 31

Eight suggestions for a successful workplace retreat

The objective of any workplace retreat is to take time out from the daily hurly-burly: an ideal way to refresh, reflect and plan…with colleagues. Sometimes, those last two words “with colleagues” do not seem to be factored into the actual preparation or roll-out of a retreat. I suspect that a fair proportion of readers of […]

Jul 17

Who can benefit from conflict coaching?

Conflict coaching is a one-on-one process in which a trained coach helps an individual gain increased confidence and competence to manage their interpersonal disputes. Conflict coaching is not therapy or counselling and the coach does not provide advice. Conflict coaching is a future focused and voluntary process that assists an individual to reach their conflict […]

Jul 17

How KPIs can create a toxic culture at work

At first glance, you may wonder how setting up KPIs to hold staff accountable for their work might in any way be problematic. After all, isn’t that considered the absolutely normal, bog standard approach. The issue, however, is not about KPIs, per se. KPIs certainly can, if used in the context of a consultative and balanced conversation between […]

Jun 26

CEOs behaving badly

CEOs and senior managers behaving badly have hit the news again and again over the last two years. In the most recent CEO Success Study produced by PWC, an analysis of CEO turnover in the top 2500 global listed companies, found that 39% of the top executives dismissed left under a cloud of being accused […]

Jun 19

The Power of Positivity

What difference does positivity make in the workplace? Research demonstrates that it makes a significant difference, thank-you very much! ‘Mind-Sets Matter’ research showed that a positive mindset has clear, positive consequences for goal achievement. Employees who know the meaning and positive impact of their work are happier and vastly more productive, as demonstrated in the […]