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Aug 05

Conflict coaching as a tool for reform

Tolerance of racist and sexist behaviour and comments in the workplace can cause serious damage to individuals, cause conflict between colleagues and impact the broader workplace culture, resulting in workplace complaints, high turnover and loss of productivity. If your organisation has a repeat ‘low-level’ offenders who fail to understand the impact of their behaviour (perhaps […]

Dec 16

Silly Season 2020

The holiday season is upon us and fortunately for us, in Australia, we can go and make merry! After lockdowns and working from home, those workplaces that are holding in person Christmas parties should celebrate with gusto. However, the silly season, especially after the year we have had, can create an environment where employees behave […]

Aug 26

Conflict coaching as a tool to reform badly behaving managers

Tolerance of racist and sexist behaviour and comments in the workplace can cause serious damage to individuals, cause conflict between colleagues and impact the broader workplace culture, resulting in workplace complaints, high turnover and loss of productivity. If your organisation has a repeat ‘low-level’ offenders who fail to understand the impact of their behaviour (perhaps […]

Mar 04

Weinstein Verdict and #MeToo

The #MeToo movement was propelled by the revelations of Harvey Weinstein’s abuses and so what does his convictions for rape and sexual assault on 24 February mean for the workplace? The #MeToo movement has shattered cultural norms and altered what is considered acceptable behaviour and the guilty verdict will reinforce that. Women, and men, are […]

Aug 28

5 Common Problems with Drafting Allegations

A well drafted set of allegations forms the basis for a procedurally fair investigation – conversely a badly drafted set of allegations runs the risk of a procedurally unfair investigation. Allegations need to be drafted in clear and precise language, and be specific and descriptive, in order that findings of fact can be made. Allegations […]

Aug 07

Tips to avoid flawed workplace investigations

To ensure that an investigation leads to robust and defensible findings it must be based on procedural fairness. An investigation process is like a chain – it is only as strong as each step (or link), and requires all steps to be followed in order to ensure the investigation is procedurally fair. When a step […]

Jul 17

Who can benefit from conflict coaching?

Conflict coaching is a one-on-one process in which a trained coach helps an individual gain increased confidence and competence to manage their interpersonal disputes. Conflict coaching is not therapy or counselling and the coach does not provide advice. Conflict coaching is a future focused and voluntary process that assists an individual to reach their conflict […]

Apr 17

What to do with the workplace investigation report? Balancing privacy and transparency

It is standard for workplace investigations to be documented in a written investigation report. There are many good reasons for doing so. A well-structured, logical and comprehensively written report will record: What the investigation process was, and in doing so demonstrates that it was a fair and rigorous process; The evidence that the investigator collected […]

Oct 24

Investigations – to outsource or to not outsource that is the question

When an organisation wishes to conduct a procedurally fair investigation to support informed decision-making, it must decide who should conduct the investigation, with the question being should it be internal (this can be HR staff or managers) or external consultants? When making the decision to outsource an investigation (or not to), there are a number […]

Jun 13

How to reduce the risk of elder abuse

The United Nations has designated 15 June as World Elder Abuse Awareness Day (WEAAD). The objective of WEAAD is to raise awareness and to focus global attention on the problem of physical, emotional, and financial abuse of elders and how best to reduce incidents of abuse of elders, increase reporting of such abuse, and to […]

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