Two recent decisions by the Fair Work Commission in relation to applications for Stop Bullying or Sexual Harassment Orders provide illumination in one case but lead to further questions in another. Both are worthy of exploration. THDL (S02021/9) The first application, filed by THDL and heard by Commissioner Yilmaz on 16 November 2021, was an […]
In this Worklogic webinar, Angela Seach, Simon Thorne and Melanie Roberts draw on their experience to discuss anything you want to know about Mediations and Coaching. Topics include: when should I consider mediation to address complaints of inappropriate behaviour? what are the different types of coaching and when should they be deployed? what are the […]
So, you’ve received a complaint, and it seems complicated, messy and unclear. What do you do? We all understand that complaints must be handled in a timely, confidential and procedurally fair way, but it is not always clear what those concepts mean in practice. If you follow these six steps, you can be confident that […]
As a manager, you may from time to time have a sense that things are NQR (not quite right) in the workplace. You may have had someone sidle up to you “on the quiet”, to let you know that things are not great in the team, or that people are worried that things are inexplicably […]
There is no doubt that 2020 has thrown into stark relief the importance of leadership at every level of society – from team leaders at work to leaders of the country, and shown that being a good leader is as much about an individual’s leadership identity and values as it is about their technical know-how. […]
The decision to either mediate or investigate is a choice that human resources professionals face regularly, and it is usually a matter of choosing from several pretty unpalatable options. At Worklogic, we often provide assistance to our clients in determining the best course of action for resolving conflict and complaints. What we know for certain […]
“Hard on the problem, soft on the people”. It’s a well-worn leadership mantra, but does it have a place in investigations? As an investigator, one of your primary goals is to ensure that you get the best evidence you can from all participants in your investigation. Being fair and objective does not preclude compassion. What […]
Early one morning in March 2020, as I sat in an almost empty tram, in what felt like a slightly subversive act – traveling into the office, to collect the files and equipment I needed to be able to work from home – I opened the latest entry in the Red Hand Files. A reader […]
Most people understand that an investigation into a workplace complaint requires careful planning and execution. As well, it is generally understood that this means conducting the process in a manner that is fair and reasonable – but what does that really mean in practice? Here is the “Baker’s dozen” golden rules of investigation 1. Have […]
With so many professional development offers on the menu, and so little time available to dedicate to one’s personal and professional development, it can be difficult to choose the right option. How do you know what will best meet your needs? Coaching is a great option for many people, because it is an established tool […]