Sep 11

“Toughen Up Soldier!” – Can resilience be taught?

When we imagine resilience, various images come to mind. You might think of a mountain climber surviving despite freakish weather and equipment failure, or a person who has experienced significant disadvantage from a young age and who perseveres against the odds. Perhaps you imagine an army drill sergeant shouting insults at recruits to toughen them […]

Sep 04

The 12 dysfunctions that pull teams off track

It was Tolstoy who wrote, “Happy families are all alike; every unhappy family is unhappy in its own way“.  This observation is most adaptable when considering the myriad of workplace realities. Generally speaking, when workplace teams are working well and productively (hurrah!), there is not much differentiation within that cohort. Invariably, such teams will reflect and manifest, a culture of respect, accountability and support. […]