Jul 17

How KPIs can create a toxic culture at work

At first glance, you may wonder how setting up KPIs to hold staff accountable for their work might in any way be problematic. After all, isn’t that considered the absolutely normal, bog standard approach. The issue, however, is not about KPIs, per se. KPIs certainly can, if used in the context of a consultative and balanced conversation between […]

Jul 10

The resounding case for the independent investigator

The case-law is now increasingly crowded, when it comes to scenarios where there was a less than independent investigation conducted into allegations of workplace misconduct. Investigators, whether internal or external, must act independently throughout the investigation process. Too often, however, they do not. We therefore thought it timely to set out some key ways in […]