When your employees raise concerns of inappropriate treatment, your complaint handling process will swing into action. For the vast majority of cases, employees raise concerns genuinely. But what do you do if you believe that an employee is not raising their concern genuinely? What if you believe that they are acting vexatiously? That is, that […]
I recently returned from the UK, as the tiny fissures in the cloth of British society were blown into yawning chasms by BREXIT. This led me to consider the fine art of consultation and the learning’s for workplaces in relation to surveys, community consultations and customer feedback arising from this unhappy episode. 8 […]
It’s always inspiring to watch the Olympics and to hear the amazing stories behind the athletes. So many of them have faced personal challenges or overcome difficult circumstances to produce incredible performances. Preparation, preparation and more preparation is the mantra. Most of these individuals have spent years practising and perfecting their skills. In an ideal […]
People with ‘high conflict personalities’ exist in many workplaces. In this post, Worklogic Consultant Sarah Somerset shares four key strategies to help you best manage high conflict personalities at work. Do you work with someone who: Aggressively blames others when problems occur? Abuses people and makes unreasonable demands? Lies or exaggerates to get attention? Shows […]
Workplace relationships can be tinder dry after an investigation. What happens next is very important for the parties, the investigator, the witnesses and the whole team or organisation. Post investigation work can be as intensive as investigative work. Worklogic Senior Investigator, Lisa Klug recommends the steps you should take to restore, rebuild and renew teams […]