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Managing Conflict With Emotional Intelligence

What makes your employees tick? This course teaches you how to efficiently manage and resolve conflict in your workplace through a deeper understanding of Emotional Intelligence.

Topics covered:

  • Emotional Intelligence
  • Healthy Conflict vs Unhealthy Conflict
  • Managing High Conflict Personalities
  • What is Performance Management? What is Bullying?
  • 5 Key Steps to Resolving Conflict
  • Self-awareness: EQ²

Suitability:

This course is designed for:

  • Managers
  • Team leaders and supervisors
  • HR teams

Duration:

1 ½ hours

Cost:

Course held in-house at your organisation, delivered for up to 20 people – $1,600 +GST

Book Your In-House Training Course

To book this in-house training course or discuss your training needs, please simply contact us now!