Jul 25

Evolving approaches to managing workplace conflict

Eleven years on from 2007, when we first started Worklogic, it is interesting to reflect on what the evolving approaches to managing workplace conflict and complaints. 1. Workplace Investigation remains the key tool for serious allegations A solidly conducted workplace investigation has been, is, and always will be a fundamentally important response when allegations of […]

Jul 18

Managing Workplace Conflict

Disagreements in the workplace are natural and can be healthy for business. Too much conflict or conflict that is not managed well, however, can devolve into destructive behaviours that can lead to loss of productivity, high turnover and workplace complaints. The causes and management of workplace conflict could fill a whole book. At Worklogic we […]

Jul 11

How to respond to a vexatious complaint

In previous blog posts we have explored the issue of vexatious complaints, and provided some key principles that should guide your approach as an employer in such situations. The recent case of Ms Linda Hanrick v Meridian Lawyers [2018] FWC 3256, decided on 5 June 2018, explored this issue, and offers a fresh example for […]

Jul 04

Recording Work Conversations

Secret recordings of conversations at work are becoming increasingly common.  As mobile phones become ubiquitous, the ability to record a conversation in the workplace becomes as easy as a button discreetly pushed in a pocket or handbag. In the context of workplace conflict, where they can be presented by employees as supporting evidence for an […]